|
|
Customer |
Be Insured |
| Customer Information |
|
Customer |
Intermediary |
| claims |
|
Customer |
Maintaining Customer Relations |
|
|
Customer |
Request for Insurance |
| insurance info |
|
Maintaining Customer Relations |
Customer |
| claim info |
|
Claims Handling |
Customer |
|
|
Negotiation |
Customer |
|
|
Contracting |
Customer |
| Product Information |
|
Intermediary |
Customer |
| write |
|
mail |
Customer |
| write |
|
e-mail |
Customer |
| call |
|
phone |
Customer |
|
|
Insurance Application Service |
Customer |
|
|
Claim Registration Service |
Customer |
|
|
Claims Payment Service |
Customer |
|
|
Customer Information Service |
Customer |
|
|
Premium Payment Service |
Customer |