Actor Cooperation view
(
)
Intermediary
collaboration
Customer's Bank
mail
Customer
phone
GIM
Archisurance
HRM
Product Development
Finance
Document Processing SSC
Front Office
Customer Relations
Intermediary Relations
Back Office
Legal Aid
Car
Home & Away
e-mail
phone
collaboration
Document Processing SSC
collaboration
Customer's Bank
confirmation
Customer's Bank
Finance
write
mail
Customer
mail
Document Processing SSC
phone
Intermediary
phone
Intermediary Relations
GIM
Intermediary
GIM
Intermediary Relations
HRM
Back Office
Product Development
Back Office
confirm
Finance
Back Office
payment
Finance
Customer's Bank
Claim form (electronic)
Document Processing SSC
Customer Relations
electronic contracts
Document Processing SSC
Back Office
Electronic Contracts
Document Processing SSC
Intermediary Relations
claim form (paper)
Customer Relations
Document Processing SSC
Customer Relations
phone
Intermediary Contracts
Intermediary Relations
Document Processing SSC
Back Office
Product Development
payment order
Back Office
Finance
Back Office
HRM
paper contracts
Back Office
Document Processing SSC
write
e-mail
Customer
e-mail
Customer Relations
call
phone
Customer