The system should provide easy-to-use interfaces that can be navigated intuitively by a user of average intelligence and training level (for the given system).
The user’s experience of these interactions should be at best interesting and at worst neutral.
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| namespace | SABSA |
| stereotype | UserAttribute |
| softMetric | Number of “clicks” or keystrokes required. Conformance with industry standards, e.g. colour palettes. Feedback from focus groups. |